The history of chatbot technology is fascinating. It has moved from simple, rule-based programmes to smart, adaptive agents. Early systems like ELIZA used fixed scripts. Now, conversational AI can understand subtleties and context. Advances in Natural Language Processing (NLP) and…
Digital innovation continues to transform how businesses operate, with intelligent systems now reshaping customer interactions. Recent data reveals the global chatbot market could surpass $102 billion in value, driven by a 67% surge in adoption…
Artificial intelligence tools like chatbots and voice assistants have revolutionised how businesses and households interact with technology. While both leverage natural language processing, their core purposes diverge significantly. Chatbots typically specialise in text-based tasks, streamlining…